Answers to Every Question You Have

The typical launch timeline depends on the package you choose. Our White Label (Startup) solution is the fastest and can be fully deployed and operational within 2–4 weeks including branding setup and initial configuration. The Professional package typically takes 4–6 weeks with premium design customizations and additional integrations. Enterprise and custom builds require 8–12 weeks or longer depending on the complexity of custom features, proprietary components, and licensing requirements. We provide detailed timelines during the consultation phase.

Yes, we provide comprehensive licensing assistance and have partnerships with regulatory consultants across multiple jurisdictions. We can support you through the entire licensing process for Curacao eGaming (the fastest and most popular for new operators), Malta Gaming Authority (MGA), United Kingdom Gambling Commission (UKGC), Gibraltar Regulatory Authority, Isle of Man Gambling Supervision Commission, and several other jurisdictions. Our team helps prepare the required technical documentation, compliance audits, software certifications, and liaises with regulators on your behalf to streamline the approval process.

Our platforms support 250+ global payment methods covering every major category. This includes all major credit and debit cards (Visa, Mastercard, Amex, Discover), popular e-wallets (Skrill, Neteller, PayPal, ecoPayz, MuchBetter, Sticpay), instant banking solutions (Trustly, iDEAL, Sofort, Klarna, EPS, Giropay, Interac, Przelewy24), bank transfers (SEPA, SWIFT, ACH), prepaid cards and vouchers (Paysafecard, Neosurf, Flexepin), and 40+ cryptocurrencies including Bitcoin, Ethereum, Litecoin, Ripple, USDT, USDC, Solana, Cardano, and many others via on-chain transactions and Lightning Network support.

Absolutely. Our platform is built with a fully modular game integration layer and provides comprehensive APIs and SDKs that allow you to integrate any third-party game provider or your own proprietary game content. We already support 100+ game providers natively and can add new providers on request. All integrations include RNG (Random Number Generator) certification support, GLI (Gaming Laboratories International) compliance, math model verification, and unified back-office reporting so all your game data is accessible in one dashboard regardless of the provider.

Yes, enterprise-grade cloud hosting is included with all our packages. We use Amazon Web Services (AWS) as our primary infrastructure provider with multi-region deployments for global player coverage and high availability. All platforms include auto-scaling infrastructure that dynamically adjusts capacity based on player traffic, 99.99% uptime SLA, CDN (Content Delivery Network) for fast global game loading, enterprise-grade DDoS protection and WAF (Web Application Firewall), daily automated backups with 30-day retention, 24/7 infrastructure monitoring, and optional dedicated bare-metal servers for Enterprise clients with custom requirements.

Yes, we offer seamless migration services from all major casino platform providers. Our data migration team can securely import your entire player database including account information, KYC documents, wallet balances, transaction history, bonus status, game history, VIP tier status, and affiliate data while maintaining full data integrity. All migrations include comprehensive testing in a staging environment before production cutover, zero-downtime deployment when possible, parallel validation runs to ensure 100% data accuracy, and fallback procedures. We have successfully completed migrations from platforms like NuxGame, Slotegrator, SOFTSWISS, Salsa Technology, and many custom-built solutions.

Yes. Our platform is designed from the ground up with compliance as a foundational pillar. It is fully compliant with all major international gambling regulations and standards including GLI-19 and GLI-33 (Gaming Laboratories International), MGA (Malta Gaming Authority) requirements, UKGC (UK Gambling Commission) technical standards, GDPR (General Data Protection Regulation) for data privacy, AMLD5 and AMLD6 (Anti-Money Laundering Directives), PCI DSS Level 1 for payment card security, and responsible gambling standards from EGR and GamCare. All platforms include built-in responsible gambling tools, player self-exclusion, age verification, and comprehensive audit logs.

Yes, all packages include post-launch maintenance and technical support. Startup includes 3 months of warranty with email support, Professional includes 12 months with dedicated account manager support, and Enterprise clients receive 24/7 dedicated support with lifetime software updates. All support agreements cover bug fixes, security patches, minor feature adjustments, software version updates, server maintenance, monitoring, and emergency incident response with defined SLA (Service Level Agreement). We also offer optional extended support packages for clients that need additional development resources or priority response times.